Hello, world

Especial was founded in Düsseldorf, Germany, from a simple frustration: digital projects were often slower, more complicated and more expensive than they needed to be.

We built Especial to be different - a senior, focused digital agency for companies that need strong technology, clear thinking and reliable execution.

Today, we help ambitious teams build scalable commerce platforms, custom apps and digital experiences that solve real business problems. Collaboration is at the heart of how we work.

We partner closely with clients, challenge assumptions, reduce complexity and stay focused on outcomes that create lasting impact.

Our team works across three countries, bringing together different perspectives, deep technical expertise and a constant curiosity for better ways of building.

We keep learning, keep improving and treat every challenge as a chance to sharpen our craft. With 40+ international clients and counting, we are proud of the work we have delivered - and even more excited about what comes next.

Ready to build what’s next? Let’s dance.

Meet our leaders

Malte Dietrich photoMalte Dietrich photo

DE

Malte Dietrich

Account Manager & Co-founder

Malte is usually the first person clients speak to and often the person keeping complex projects aligned. He brings structure to requirements, stakeholders, timelines and communication - making sure ambitious projects stay clear, realistic and moving forward.

Daniel Kolb photoDaniel Kolb photo

DE

Daniel Kolb

Product Manager & Co-founder

Daniel works at the intersection of product, technology and business requirements. He helps turn complex commerce challenges into practical platform decisions, custom workflows and scalable implementation plans.

Bronson Dunbar photoBronson Dunbar photo

za

Bronson Dunbar

Tech Lead

Bronson leads the technical execution behind many of our most complex projects. From Shopify Plus and custom apps to integrations and modern frontend architectures, he helps make sure the solution is not only launched, but reliable.

Sofia Chiquilho photoSofia Chiquilho photo

PT

Sofia Chiquilho

Design Lead

Sofia leads design across ecommerce, websites and digital products. Her focus is on clear, usable experiences that support both the brand and the business behind it.

RESults and clients

0

1

2

3

4

5

6

7

8

9

0

1

2

0

1

2

3

4

5

6

7

8

9

0

1

2

%

Repeat clients

We are proud to maintain strong long-term
relationships and consistent repeat business.

0

1

2

3

4

5

6

7

8

9

0

1

2

0

1

2

3

4

5

6

7

8

9

0

1

2

0

1

2

3

4

5

6

7

8

9

0

1

2

+

Delivered commerce projects

Our clients praise their websites and apps as user-friendly, high-performing, visually impressive, and - most importantly - reliable and fully functional.

0

1

2

3

4

5

6

7

8

9

0

1

2

0

1

2

3

4

5

6

7

8

9

0

1

2

+

Clients across DACH and Europe

We work with ambitious commerce teams across the DACH region and Europe. From B2B specialists and fast-growing DTC brands to enterprise organizations with complex system landscapes.

Unilever logoBayWa logoSky logoASUS logoGDCh logoPieroth logoLes Lunes logoLykon logoFairPrice logoPGM Art worlD logovetevo logoplants are purple logo

WHat makes us especial.

What drives
our success

Senior small teams

We keep teams intentionally focused. That means fewer handovers, faster decisions and more direct access to the people actually responsible for the work.

Enterprise thinking
without enterprise overhead

We understand complex requirements, stakeholder environments and system landscapes, but we do not add unnecessary layers to solve them.

Technical depth

Shopify Plus is often only one part of the system. We build the custom apps, middleware, APIs, frontend architectures and integrations needed to make commerce platforms work in the real world.

Pragmatic execution

We prefer clear decisions over endless theory. Our process is built around discovery, prioritization, delivery cycles and continuous validation, so projects keep moving without losing control.

AI-assisted delivery

We use AI where it improves speed and quality: migration audits, data mapping, QA, documentation, testing, content migration and technical analysis. The goal is not hype. The goal is better delivery.

Long-term ownership

We build platforms with the future in mind. After launch, we can continue supporting performance, conversion, integrations, workflows and new platform capabilities.

See how we helped other businesses

We combine Shopify Plus expertise, product thinking, design and custom development to deliver commerce projects that are scalable, reliable and easier to operate.

FAQS

Your big questions

What types of projects do you take on?
What information do I need to get started?
What is your typical project timeline?
What is your pricing structure?
What sets you apart from other agencies?
testimonials

What Enterprise and B2B Commerce Teams Say About Working with Us

"Switching to Shopify Plus was an important step for us. Especial impressed us not only with speed and pragmatism, but above all with the ability to confidently navigate this environment, think along with us and actively drive solutions forward."

Tim Kahle
Webshop & E-Commerce Specialist, Unilever Germany GmbH

"The shop is easy to use, very fast, looks good and most importantly: it just works. You took the concerns seriously and really understood the needs. This shop is now a great added value for us compared to our competitors."

Claudio Grolimund
Managing Director, Food Solutions, Unilever Switzerland GmbH

"Especial Digital built our B2B Shopify store and the result is a future-proof and expandable platform that is specifically tailored to the needs of our customers."

Dennis Rossiar
Marketing Head at Betriebseinrichtung-Sofort

"Especial was exactly the right partner for our relaunch. They supported us with all challenges related to design and associated technical services and always delivered on time."

Nicolas Johansson
Digital Manager at Pieroth

"Especial – what a force of nature! They came up with great ideas to re-organize our B2C and B2B E-Commerce. The B2B catalog gives us a leg up over competitors and is even attracting new partnerships!"

Jörg Kühn-Thomas
Owner of PGM ArtWorlD

"In Especial we have found an agency that has not only implemented our specific wishes but has also contributed to our company's success with their expert advice."

Dr. Daniel Ringbeck
Product Head at Vetevo

"They are very familiar with the JAM stack that we want to rely on in the future. Plus, they offer fair billing based on work done in the project phases – agile and flexible service."

Dr. Maximilian Bräutigam
Chief Digital Officer at GDCh
Get in touch

Planning a Shopify
Plus migration or complex
commerce project?

Talk to Malte about your current setup, migration risks and the fastest path to a scalable Shopify Plus platform.

If you prefer, you can email us at hello@especial.digital
Talk to Malte
Co-founder of Especial.
Book a call
By sending this form, you agree to our
Privacy Policy.
Thanks for reaching out.
We will get back to you shortly!
Oops! It looks like there was an issue submitting your form.